a kinder world for me, for us, to live in, please...

Another horrible episode at work today.

My sometimes-very-scary colleague came earlier to work today. She bought me extremely yummy chicken wings because she knew I would be hungry before my break, everyday.

We were still chatting happily and cooperated in some good deals till the unfortunate event.

I picked up a phonecall. It was from a notoriously unreasonable customer from India. He realised that he is not satisfied with the alterations done to his pants and demanded a solution. He doesn't want to come down to the store with the pants either. He wanted to look for our manager who wasn't around. So I think, I think, I accidentally blurted out that only @@@ and me are in the store then. So, he asked to speak to @@@ - my sometimes-very-scary-colleague. Note, he asked to speak to her. I didn't ask him to talk to her.

She took over the phone and realised that it was that unreasonable customer from India. She spoke to him in some unkind tone and they got into a heated argument with a lot of unkind words and sarcasm.

Remember the previous episode where she quarrelled with one customer and I had to mange the situation, try to calm the both of them down, try to appease BOTH of them. Don't appease her, she will quarrel with him again..

Now, she quarrelled with another customer, again. She hung up the phone on him in the end. HUNG UP phone leh..! After that, she still jokingly, smiling to me, cursing that man, and asking me for advice as to how she should deal with the problem now. Told her to call each of the managers first and tell them her story, her reasons, before they hear it from the customer himself. Unfortunately, the customer was so fast, that he beat her to it. He complained about her to Miss not-very-lenient.

After Miss not-very-lenient chided her. ACtually, i don't know what she said to her too.. She started venting her anger on me. She blamed me for telling the customer her name (cos I said @@ and me ## are in the shop.) He knows my name too. Well, he didn't complain about me. She blame for me passing the phone to her. Eh, he wanted to talk to her. Issit my fault? I didn't expect her to quarrel with him.

so, she kept blaming me till the time i knock off from work. And every action of her revealed her unhappiness with me.

Do you know how terrible I feel? Even though, i know perfectly well that I am not in the wrong at all. I still feel very bad. I feel like making up to her, but I know I do not have to at all. She's impatient and that's not my fault.

I felt so down. Emotionally tortured.

When i am unhappy.. I will eat and shop alone.

Went Crystal Jade Bakery bought a lot of yummy food.

Went to trim my eyebrows.

Bought 2 tops from mphosis. (Pass by and admire clothes on mannequin everyday, but didn't buy to control my spending. bought 2 at a go today.)

Boil a big pot of vegetables and eat while watching tv.

***

I have managed to distract myself from the unhappiness.

By the way. I keep buying the same kind of clothes... The kind that I used to wear to school in. Should change my dressing style. But it won't be that 'successful' doing it by myself? I will just pick up the same old stuff again..Fashion consultants alert...

zzZZZZzzzzzZZZZZzzz